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Oracle Hospitality - OPERA

Oracle Hospitality - OPERA

Overview

What is Oracle Hospitality - OPERA?

Oracle Hospitality features the OPERA 5 property management solutions, which allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering. OPERA 5 fits hotels of all types, from independent properties to international resorts.

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Awards

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Product Details

What is Oracle Hospitality - OPERA?

Oracle Hospitality features the OPERA 5 property management solutions, which allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering. OPERA 5 fits hotels of all types, from independent properties to international resorts.

Oracle Hospitality - OPERA Competitors

Oracle Hospitality - OPERA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Reviews

(1-1 of 1)
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April 29, 2021

Oracle Hospitality OPERA - your gate for Excellence in hospitality Industry

Verified User
General Manager in Professional Services
Hospitality Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Oracle Hospitality OPERA is the best communication tools in the hospitality industry for people working in Hotel Sectors. You are able to handle all guests inquires and requirements throughout thier journey starting from the initial bookings till they reach home and post stay experience.
The Software is used by all hotel departments as a communication way and in the same time keep history for all guests records and history with all related stay experience either , reservation , Profile , Financial , Sales and Catering and many other reports and details for Guests.
Pros and Cons
  • Facilitate the process of organizing the sales and catering process where you can arrange everthing related to the catering , Banquet, Conferance process and manage all financial and arrangement effectively and efficiently
  • Sales and Catering Opera help to produce accurate and organized very professional and unique reports as you can analyis everything like sales report , sales matrix , compare sales YEAR ON YEAR , Month to Month so you are able to predict and evaluate your business correctly.
  • By This Software you are able to arrange the internal workflow for either the managment and staff as all organized and clear.
  • Financially you are able to provide both guests and premises we belong with all related data concerning events and stay.
  • Able to forcast the future and decide request and demend accordignly .
  • Some reports need improvement and in order to implement you have to either install extra enhancment like VISION or you have to buy Them .
  • Connecting to third party extra features that require help and support in most cases very expensive or not apply .
  • After Sales Experience and new feature need on site training by the company itself and not only remotly and online.
  • I Experience the service with Oracle for the same product in different countries and i found the support team level is vary in both technique skills and support level.
Likelihood to Recommend
to be honest this is the best software for the hospitality industry as you can run your operation with very high quality and standard , higly recommended to use this software to handle everything for you , with accurate data , reports , and reliable system . Everthing related to sales like event, banquet, conferances , food arrangement , kitchen , staff related, schedule , space organizing can be monitor and controll by this software.
Return on Investment
  • Run your business efficiently and controll the movement and cash flow for your property .
  • Save time , paper , labor and reduce any waste of resources and financial.
  • Maximuise the overall KPI and ensure the level of service
  • Increase the profitability and decrease expences.
Alternatives Considered
Most of the time during my hospitality journey i used Oracle Opera -Sales and catering , May be i used other software that not in the smae level like Oracle Hospitality OPERA , as the features , reports, Support , and outcome overall for oracle much better than any other application or software in the hospitality industry.
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